General Transaction Terms

GS Battery Vietnam
General Transaction Terms

1.1 Conditions or restrictions on the provision of goods or services (time limits or geographical scope)
Unlimited. No limitation; for further details, please contact your nearest authorized dealers for assistance. For information about dealers, please get in touch with our branches as follows:

HANOI BRANCH (from Da Nang Northwards, before merger)

• No. 631 Ngo Gia Tu, Viet Hung Ward, Ha Noi City, Vietnam
• Hotline: 1900 5555 62
• Tel: (024)3 723 6147
• Fax: (024)3 723 6149
• Email: saleshn@gsbattery.vn

HO CHI MINH CITY BRANCH (From Quang Nam Southwards, before merger)

• No.9, Street 7, Van Phuc Residential Area, Hiep Binh Ward, Ho Chi Minh City, Vietnam
• Hotline: 1900 8075
• Tel: (028) 225 383 60/61/62
• Fax: (028) 225 383 63
• Email: saleshcm@gsbattery.vn

1.2 Return and Refund Policy (including deadlines, methods, refund procedures, and costs) Products are non-exchangeable and non-returnable. They are solely subject to warranty coverage according to the Distributor’s Warranty Policy found in the Services section of the website.

1.3 Product Warranty Policy Subject to the Distributor’s Warranty Policy.

1.4 Service Standards, Service Provision Processes, Fees, and Other Terms

Service Standards:
Benefits of battery inspection and maintenance: During usage, batteries may weaken or deteriorate over time. Therefore, periodic inspection and maintenance are required as follows:

For MF Batteries: Check for the "10 signs a battery needs inspection and care"

For Lead-Acid Batteries: Follow the "Proper water refilling process"

• Additional Processes: Proper battery charging process, battery connection process, and battery rescue process.

• Notes: Important considerations when charging motorcycle batteries.

Service Fees:

• Under Warranty: Inspection and maintenance are free of charge at authorized distributors.

• Out of Warranty: Please contact specific distributors in your area for their respective fee schedules.

1.5 Obligations of the Seller and the Customer

Following the accompanying Warranty Policy.